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Customer Feedback
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What you think of our
equipment, service and website is very important to
us, whether it is good, bad or ugly we want to hear
about it. We appreciate the time you spend telling
us about your experience with us which will be used
to help us make your future visits a more
pleasurable experience.
Please use the
Contact Us page to send
Feedback.
Thank you.
Here is what some
of our customers have said about us:
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Hi. Just a quick
mail to say thanks for a great service.
Delivered and collected on
time, a great machine to use.
Mick the delivery driver was
very friendly and gave an excellent practical
demonstration of how to use the machine on site and
Tony at the office presented the business of hiring
on a very professional level too.
When another job that
requires a machine like this again there's only the
one number I will need.
Thanks again.
Owen |
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I just wanted to drop
you a quick note to thank you for the service you
provided.
The hire of the digger last weekend went faultlessly
and we were able to get all of the work done that we
wanted to.
I really appreciate you being flexible around the
delivery and collection times, which made a huge
difference to us.
I will certainly recommend you if I hear of anyone
looking to rent a digger. I also look forward to
being a customer again in the future when we come to
building our new garage.
Kind Regards,
Caspar
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I
just wanted to write to thank you for all your help
with regards to a machine that we hired from you
recently (3 ton dumper, 13th Oct). I must admit we
have hired from another local company previously and
I also obtained a quote from them too. Although your
quote was slightly higher the exceptional service we
received from you, especially in terms of the
response time to our enquiry and the condition of
the machine compared to machines we have hired in
the past was worth the extra cost. I will have
absolutely no hesitation in recommending you to
others and I look forward to dealing with you in the
future.
Mark Howard-Smith |
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Having no
previous experience in hiring earth moving
equipment, I first resorted to a 'Google' Search on
my computer to find the names of the plant hire
contractors nearest to my home.
Having studied their various
Terms and Conditions, I then decided to visit just
three of the contractors whose names resulted from
my search.
This proved to be a wise
move, as the equipment shown to me by the first
contractor visited appeared to me to be in almost
derelict condition, seemingly due to lack of
maintenance. The charges quoted proved to be
considerably higher than those shown on their
website and which were now about the same as the
other two firms. I did not stay long!!
The second contractor,
proved possible for selection, but was some distance
from my home.
I then visited Central Plant
Hire where I was warmly received by the manager who
answered all my questions satisfactorily. The
Diggers and Skip-Dumpers that I examined appeared to
be in almost new condition and were obviously very
well-maintained. This, and the fact that this
contractor is a member of the Hire Association of
Europe led me to place my order with Central Plant
Hire. As anticipated, the service proved to be
absolutely first class and whole operation ran like
clockwork.
As the result of my own
experience, one of my neighbours has already decided
to use Central Plant Hire for his next project in
the garden.
Being now 86 years of age,
driving the Digger and Skip-Dumper provided me with
my most enjoyable week for quite long time and the
amount of work achieved was amazing! Well done, and
Thank you Central Plant Hire!!!
David H J Schenck
Salfords, Surrey |
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Just wanted to say how efficient you and your staff
were in supplying us with the digger for last week.
I think the person who come to pick it up today was
pretty astounded at how much we had managed to do.
I had great fun destroying every thing in sight in
my garden with the machine which I had been looking
forward to doing for a long time.
The machine was
very easy to use and get used to and the person who
delivered it was very clear.
Regards,
Teresa Pink
Operations Manager
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Thanks for the
hire of digger and dumper, managed to get so
much done...great pieces of kit...will hire
again at some point next year
Cheers
Ian Bradley
Operations
Director |
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